Privacy Policy

Last Updated On 31-Jan-2024

Effective Date 31-Jan-2024

This Privacy Policy describes the policies of HILLTOP PRODUCTS (INSULATION SLEEVINGS) LIMITED, Kirkstead Way, Golborne, Warrington, Cheshire WA3 3PY, United Kingdom of Great Britain and Northern Ireland, email: [email protected], phone: 01942 723101, on the collection, use and disclosure of your information that we collect when you use our website (hilltop-products.co.uk) (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when posted. Your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect

We will collect and process the following personal information about you:

1. Name
2. Email
3. Mobile
4. Address
5. Work Address

How We Collect Your Information

We collect/receive information about you in the following manner:

1. When a user fills up the registration form or otherwise submits personal information
2. Interacts with the website
3. From public sources

How We Use Your Information

We will use the information that we collect about you for the following purposes:

1. Marketing/Promotional
2. Creating user account
3. Testimonials
4. Enforce Terms & Conditions
5. Processing payment
6. Support
7. Targeted advertising
8. Dispute resolution
9. If we want to use your information for any other purpose, we will ask for your consent and use it only with your consent, unless required otherwise by law.

How We Share Your Information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

1. Ad services
2. Marketing agencies
3. Analytics
4. Data collection and processing
5. We require such third parties to use the information only for the purpose it was transferred and not retain it longer than necessary.

We may also disclose your personal information to (1) comply with applicable law, regulation, court order or legal process; (2) enforce agreements with us, including this Privacy Policy; or (3) respond to claims that your use of the Service violates third-party rights. If the Service or our company is merged or acquired, your information will be one of the assets transferred.

Retention Of Your Information

We will retain your personal information for 90 days to 2 years after users terminate their accounts, or as long as needed to fulfil the purposes collected. We may retain certain information for longer periods if required for legal rights enforcement, fraud prevention, or other legitimate reasons. Residual anonymous information may be stored indefinitely.

Your Rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict, object to processing of, or port your personal data. You may also withdraw consent or lodge a complaint with a statutory authority. To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable law.

You may opt out of direct marketing communications or profiling by writing to [email protected].

Note that withdrawal of consent may limit your access to some services.

Cookies

To learn more about our use of cookies and tracking technologies, please see our Cookie Policy.

Security

We take reasonable security measures to protect your information, but cannot guarantee absolute security. You transmit information at your own risk.

Third Party Links and Use Of Your Information

Our Service may contain links to third-party websites not operated by us. We are not responsible for their content, privacy policies, or practices. We advise you to review the privacy policy of every site you visit.

Grievance / Data Protection Officer

If you have any queries or concerns, please email our Grievance Officer at [email protected]. We will address your concerns in accordance with applicable law.